For how long can I still work with EASE 4?
EASE 5 has been released in October 2022 and replaces the predecessor software EASE 4.
The support for all EASE 4 licenses purchased before March 12, 2018 will end on September 30, 2025.*
The support for all EASE 4 licenses purchased on and after March 12, 2018, will end on October 31, 2026.**
This includes the following AFMG services:
- Technical Support
- E-mail support
- Telephone support
- Software Maintenance
- Bugfixes for the software
- Adaptations of the software in the event of changes to the current operating systems
- Other Services
- Transfer of license ownership
- Updates of the EASE 4 loudspeaker database (limited support starting September 19, 2023)
Currently all users are offered an upgrade pricing when switching to EASE 5.
Please visit our EASE 5 website to get detailed information about the new software and contact the AFMG CuS-Team if you need any assistance with the transition to EASE 5.
*This does not apply if feature upgrades including the AURA and EARS modules have been purchased for this license on or after March 12, 2018.
** This applies also for feature upgrades including the AURA and EARS modules that have been purchased for a license on or after March 12, 2018.