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For how long can I still work with EASE 4?

EASE 5 has been released in October 2022 and replaces the predecessor software EASE 4.

The support for all EASE 4 licenses purchased before March 12, 2018 will end on September 30, 2025.*
The support for all EASE 4 licenses purchased on and after March 12, 2018, will end on October 31, 2026.**

This includes the following AFMG services:

  • Technical Support
    • E-mail support
    • Telephone support
       
  • Software Maintenance
    • Bugfixes for the software
    • Adaptations of the software in the event of changes to the current operating systems
       
  • Other Services
    • Transfer of license ownership
    • Updates of the EASE 4 loudspeaker database (limited support starting September 19, 2023)

Currently  all users are offered an upgrade pricing when switching to EASE 5.
Please visit our EASE 5 website to get detailed information about the new software and contact the AFMG CuS-Team if you need any assistance with the transition to EASE 5.

 

*This does not apply if feature upgrades including the AURA and EARS modules have been purchased for this license on or after March 12, 2018.
** This applies also for feature upgrades including the AURA and EARS modules that have been purchased for a license on or after March 12, 2018.

Applies to:
EASE 4